Do you own vehicles?
Yes, we have 14 box and side grill trailers and rest we outsource

How long have you been in the market?
The company has been formed in 2011, however, the managing partners have more than 30 years of experience in this field.

Do you provide helpers?
Yes, we do provide helpers, as required, cost depends on the hours spent.

What is the lead time for order-vehicle placement?
24 hours in advance for normal vehicles
48 hours in advance for specialized vehicles

Do you have cargo insurance coverage?
We provide Marine/ Haulier’s Liability Policy. Cargo insurance is responsibility of Shipper / Consignee, however, we can arrange cargo insurance in case it is required by our customer and the insurance premium is charged at actuals.

What are the payment terms?
For new customers it is 100% cash in advance
For regular customers, credit terms is 30 days from the loading date.

What is the free loading and offloading time period for local shipments?
2 hours loading and 2 hours offloading

How do I track my shipment?
Daily tracking updates shall be provided from the time of loading until the material is offloaded.

Can you give trucks for regular movements with fixed rates based on service agreements/contracts?
That can be worked upon with regular shipments for our regular customers

Do you provide custom clearance?
No we don’t provide custom clearance, it is responsibility of shipper / consignee.

Do you provide documentation services?
No, documentation is shipper’s responsibility.

Do you have agents at Borders?
We can provide details of the agents at specified borders, authorization process has to be completed by the shipper / consignee.

How do you provide free time at the borders?

Borders From UAE to